Privacy Policy

Last updated: December 2025

1. Controller

The controller responsible for data processing on this website is:

Jovan Savic (private individual)
Email: info@jogi-bots.com
Postal address available upon request via email

2. What Data We Collect

Jogi-Bots.com collects the following personal data:

2.1 Account Data

  • Email Address - Required for account creation, login, password reset, and service notifications
  • Username (Nickname) - Your display name in the application
  • Password - Stored as a cryptographic hash (never in plain text)

2.2 Usage Data

  • Login timestamps - When you last logged in
  • Activity timestamps - When you last used the service
  • Account creation date

2.3 Trading Data (when using the bot)

  • Trade configurations - Symbol, leverage, entry price, stop-loss, take-profit levels, rebuy settings
  • Order history - Placed orders, fill prices, quantities, fees
  • Performance statistics - Profit/loss calculations, trade duration
  • Futures account balance - Available margin (futures wallet only, not your entire BingX account). Used to verify if planned trades are executable with your available margin, and to automatically pause activated trades when insufficient margin is available — resuming them once margin is freed (e.g., when a trade closes or you deposit more funds)

2.4 Optional Data

  • Telegram Chat-ID - Only if you enable Telegram notifications
  • Phone number - Only if you enable two-factor authentication via SMS
Important: Your API Keys Stay With You
Your BingX API keys are stored exclusively on your local SignerClient device (e.g., Jogi_Bots_Raspi). They are never transmitted to or stored on our servers.

Invisible Even During Maintenance: The files containing your API keys are made invisible to Jogi-Bots.com — even during maintenance work. Without active intervention by you, these files can never be made visible to us.

Alternatives: If you don't want to use a Jogi_Bots_Raspi, you can run the SignerClient on your private PC, a cloud service of your choice, or your own server. The device must run 24 hours a day and be constantly connected to the internet. For setup assistance, contact support@jogi-bots.com or info@jogi-bots.com for more information.

Security Note: The API keys you create on BingX are configured to allow only reading account data and futures trading. They cannot be used for deposits or withdrawals. Your funds remain secure.

2.5 Account Balance Data

To provide our service, we temporarily access the following data from your BingX account:

  • Futures account balance - To calculate if your planned trades are possible with your current balance
  • Used margin per trade - To prevent order conflicts and ensure proper trade execution
  • Position data - To display statistics in your dashboard

This data is:

  • Used solely for trade calculations and your personal statistics
  • Visible only to you and Jogi-Bots.com administrators (for technical support purposes)
  • Never shared with third parties
  • Not stored permanently - only processed during active trading sessions

3. Why We Collect This Data

We process your data for the following purposes:

  • Account Management - To create and manage your user account
  • Service Delivery - To provide the trading bot functionality
  • Communication - To send you important service notifications (email confirmation, password reset, maintenance notices)
  • Security - To protect your account and detect unauthorized access
  • Legal Compliance - To comply with applicable laws and regulations

4. Third-Party Services

We use the following third-party services:

4.1 SendGrid (Twilio)

Purpose: Sending transactional emails (account confirmation, password reset)

Data shared: Your email address

Location: USA (with EU Standard Contractual Clauses)

SendGrid Privacy Policy

4.2 BingX Exchange

Purpose: Executing your trades on the exchange

Data shared: Trade data only (symbol, quantities, prices). No personal data (name, email) is shared with BingX.

Note: Your API keys are sent directly from your local SignerClient to BingX, not through our servers.

BingX Privacy Policy

4.3 Telegram (Optional)

Purpose: Sending real-time trade notifications

Data shared: Your Telegram Chat-ID, trade events (entry/exit filled, profit/loss)

Telegram Privacy Policy

4.4 Hetzner Online GmbH

Purpose: Hosting our servers and databases

Location: Germany (EU, GDPR-compliant)

Hetzner Privacy Policy

4.5 Namecheap Inc.

Purpose: Domain registration, DNS management, and private email hosting (info@, support@, billing@jogi-bots.com)

Data shared: Email content when you contact us via these addresses

Namecheap Privacy Policy

4.6 Payment Provider (Future)

When we implement subscription payments, we will use a third-party payment provider (e.g., Stripe, PayPal).

Data we receive: Only payment status (paid/not paid). We do not receive or store your payment details (credit card numbers, bank accounts, etc.).

Data they process: Subject to the payment provider's own privacy policy, which will be linked here once implemented.

5. Cookies & Sessions

We use only essential cookies required for the website to function:

  • Authentication Cookie - Keeps you logged in during your session
  • Anti-Forgery Token - Protects against cross-site request forgery (CSRF) attacks

We do not use:

  • Tracking cookies
  • Analytics services (Google Analytics, etc.)
  • Advertising cookies
  • Third-party cookies for profiling

6. Data Retention

  • Account data - Retained until you delete your account
  • Trade history & statistics - Retained until you delete your account
  • Server logs - Automatically deleted after 7 days
  • Email records - Retained by SendGrid according to their policy

When you delete your account, all your personal data is permanently erased from our systems within 30 days.

7. Your Rights

Under the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access - Request a copy of all personal data we hold about you
  • Right to Rectification - Correct inaccurate or incomplete data
  • Right to Erasure ("Right to be Forgotten") - Delete your account and all associated data
  • Right to Data Portability - Export your data in a machine-readable format
  • Right to Object - Object to the processing of your data
  • Right to Withdraw Consent - Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at: info@jogi-bots.com

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the relevant supervisory authority in your country.

8. Data Security

We implement the following security measures to protect your data:

  • Encryption in transit - All connections use HTTPS/TLS encryption
  • Password hashing - Passwords are hashed using industry-standard algorithms (never stored in plain text)
  • Local API key storage - Your exchange API keys never leave your SignerClient device
  • Two-factor authentication (2FA) - Available for additional account security
  • Regular security updates - We keep our systems up to date with security patches

9. International Data Transfers

Your data is primarily stored in the European Union (Germany) on Hetzner servers.

When using SendGrid for emails, data may be transferred to the USA. This transfer is protected by EU Standard Contractual Clauses (SCCs) as required by GDPR.

10. Age Requirement

Jogi-Bots.com is intended for users who are 18 years of age or older. We do not knowingly collect data from minors. If you are under 18, please do not use this service.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. The "Last updated" date at the top of this policy indicates when it was last revised.

12. Contact

For questions about this Privacy Policy, data protection inquiries, or if you have any concerns about how we handle your data:

Jovan Savic
General inquiries: info@jogi-bots.com
Support: support@jogi-bots.com

We are always happy to address your questions and accommodate your requests whenever technically possible.

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